Community and parental support
For any Safeguarding concerns, the Children and Families Front Door (Multi Agency Safeguarding Hub/ MASH) can be contact on 01926 414144. If you feel a child or adult is in immediate danger, you should contact the Police via 999.
Family Information Service
Warwickshire offer a free information and signposting service for families with children and young people aged 0 – 25 and professionals working with families in Warwickshire.
They cover a wide range of family related topics such as childcare, mediation and contact, divorce and separation, finance, health, bullying, support groups and parenting support.
Their latest newsletter and more information can be found using the web link below.
https://www.warwickshire.gov.uk/fis or telephone 0800 408 1558
Rugby Food bank - 'We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.'
For families in need of this support, please speak to us. https://rugby.foodbank.org.uk/
At Harvest time, we hold a collection for food donations for Hope 4, Rugby, a local homeless shelter. At Christmas we carry out a reverse advent throughout advent, collecting Christmas treats and food which are also donated to Hope 4.
Victim Support – https://www.victimsupport.org.uk/ Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents who provide specialist help to support people to cope and move on to the point where they feel they are back on track with their lives.
Warwickshire – Phone 01926 358060
If you’ve been affected by crime, call your local victim care team in Warwickshire. Lines are open 9am-5pm, Monday to Friday.
Out of hours Support line
08 08 16 89 111
If you need support outside of your local team’s opening hours, you can call the Support line for free.
Refuge - If you are experiencing domestic abuse of any kind in Warwickshire, Refuge’s regional Domestic Violence and Abuse Service can support you and your children to keep safe. Call Refuge’s Domestic Violence and Abuse Service Warwickshire Helpline on 0800 408 1552 (Monday-Friday 8:30am-8:30pm) to speak to one of their support workers. https://refuge.org.uk/i-need-help-now/refuge-domestic-violence-service-warwickshire/
Refuge - https://www.nationaldahelpline.org.uk/en/Your-rights-and-options
Or call the freephone, 24-hour National Domestic Abuse Helpline0808 2000 247
Access to Family Advice Guidance & Services
Support and advice for families in Warwickshire:
https://api.warwickshire.gov.uk/documents/WCCC-829341009-240
Access to Parenting Advice and Support
Family Support Worker Helpline 01926 412412 is available for parents and can support with all issues relating to parenting. They can offer immediate FSW advice and signposting to access immediate help.
There are also face to face drop-in sessions for further support. Call the helpline for further information.
Below you will find the link to the Eventbrite website for parents to self-refer for the virtual programmes/workshops available. The link to book the Solihull Approach parenting programme can also be accessed from this link.
https://www.eventbrite.co.uk/o/warwickshire-children-and-families-17595309993
The virtual workshops are delivered by Senior Parent Trainers. Should parents feel they require further support following their attendance of the workshop/programme the Senior Parent Trainer will signpost them to additional services available.
There are free Parenting courses including ‘Understanding your brain’:
https://www.warwickshire.gov.uk/children-families/parenting-support/2
Also for parents: 2-hour courses:
Understanding your pregnancy, baby, child, teenager, and child with additional needs
Parenting Programmes - Parent Management, Positive Parenting, Nurture 12 week
Access Children’s Young People Health Support
Connect for Health is a school nurse-led service that supports children, young people and their families in Warwickshire. We deliver key elements of the Healthy Child programme, working to identify and meet the health and wellbeing needs of the school-age population and give individuals the best possible start in life https://www.compass-uk.org/services/c4h/
Access to Children’s Emotional Well being
Rise - https://cwrise.com/ - Rise is a family of NHS-led services providing emotional wellbeing and mental health services for children and young people in Coventry and Warwickshire.
Rise aims to build resilience and empower children and young people (as well as the adults in their lives) to know where to go for help and advice.
It’s made up of a number of different services, each led by mental health specialists. See attached files for further support.
Rise Crisis line: 24/7 Crisis line For urgent calls for children and young people who are experiencing a mental health crisis contact the 24/7 Rise Crisis team on 02476 641799 (8.00am to 8.00 pm) or 0300200 0011 outside these hours.
Rise Primary Mental Health Team - https://cwrise.com/download.cfm?doc=docm93jijm4n6562.pdf&ver=8898
Rise Recovery & Wellbeing Academy – current courses for parents and those caring for children https://cwrise.com/download.cfm?doc=docm93jijm4n6752.pdf&ver=9156
Rise/Mental health in Schools - The Mental Health in Schools Teams (sometimes referred to as Mental Health Support Teams) are based in a growing number of schools throughout Coventry and Warwickshire. Their aim is to support children, young people and their families to achieve positive mental wellbeing.https://cwrise.com/download.cfm?doc=docm93jijm4n6354.pdf&ver=8638
Dimensions Toolkit https://cwrise.com/dimensions-tool - helps assess a comprehensive emotional wellbeing/mental health assessment identifying deficits in young people's emotional wellbeing, making recommendations, signposting and suggests appropriate referrals into RISE.
Information and Advice for Neurodivergent People and their Families: https://dimensions.covwarkpt.nhs.uk/Documents/Information%20and%20Advice%20for%20Neurodivergent%20People%20and%20their%20Families.pdf
Rise Community Drop ins are available in every district in Warwickshire https://cwrise.com/download.cfm?doc=docm93jijm4n6209.pdf&ver=8445
Childline - https://www.childline.org.uk You can call 0800 1111 live chat to a counsellor, send an email or watch talking to Childline on YouTube. They also have resources on a wealth of topics https://www.childline.org.uk/info-advice/
Young Minds Parent helpline https://www.youngminds.org.uk/parent/parents-helpline-and-webchat/
Or https://www.youngminds.org.uk/parent/parents-a-z-mental-health-guide/
For school refusal - https://www.youngminds.org.uk/parent/parents-a-z-mental-health-guide/school-anxiety-and-refusal/
Tel 0808 802 5544 from 9:30am - 4pm, Monday - Friday.
Young Carers - https://www.warwickshireyoungcarers.org.uk/ Are you a young carer?
Warwickshire Young Carers work with young carers from the age of 8 upwards, and aim to help make a difference to their lives by encouraging them to take time out to relax, take a break and to realise their own dreams.
Guy’s Gift provides bereavement support for children, young people and their families across Coventry and Warwickshire - 0845 467 3035 Monday-Friday 08:30-16:30 https://www.guysgift.co.uk/
Winston’s Wish – 08088 020 021 also provides bereavement support for children, young people and their families. https://www.winstonswish.org/
The Warwickshire school health and well being service have a wealth of information and regular newsletters which are published on their website. https://www.compass-uk.org/services/warwickshire-school-health-wellbeing-service/
'A school nursing service for the delivery of the Healthy Child Programme 5-19, led by school nurses for the promotion, prevention and protection of children and young people’s health and wellbeing.'
Rugby parental support groups
There are various support groups held in Rugby to support parents. A timetable of these sessions can be found below.
Further family support
If you are experiencing any difficulties please do let us know, as we may be able to signpost you to services that could support you.